<?xml version="1.0" encoding="UTF-8"?>
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<Workflow xmlns="http://soap.sforce.com/2006/04/metadata">
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<alerts>
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<fullName>On_Call_unfollow_Alert</fullName>
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<description>【提醒】未跟进完毕的On-Call通知</description>
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<protected>false</protected>
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<recipients>
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<type>owner</type>
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</recipients>
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<senderType>CurrentUser</senderType>
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<template>Olympus_OCM/OnCall</template>
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</alerts>
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<fieldUpdates>
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<fullName>Account_Salesdepartment</fullName>
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<field>Account_Salesdepartment__c</field>
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<formula>segment__r.Salesdepartment_Dept__c</formula>
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<name>「科室-本部」設定</name>
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<notifyAssignee>false</notifyAssignee>
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<operation>Formula</operation>
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<protected>false</protected>
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<reevaluateOnChange>false</reevaluateOnChange>
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</fieldUpdates>
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<fieldUpdates>
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<fullName>On_Call_FinalStatus_return</fullName>
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<field>FinalStatus__c</field>
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<name>On-Call跟进结果换到</name>
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<notifyAssignee>false</notifyAssignee>
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<operation>Literal</operation>
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<protected>false</protected>
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<reevaluateOnChange>false</reevaluateOnChange>
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</fieldUpdates>
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<fieldUpdates>
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<fullName>On_Call_Update_FinalStatus</fullName>
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<field>FinalStatus__c</field>
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<literalValue>OnCall完毕</literalValue>
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<name>On-Call结束后更新跟进结果</name>
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<notifyAssignee>false</notifyAssignee>
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<operation>Literal</operation>
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<protected>false</protected>
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<reevaluateOnChange>false</reevaluateOnChange>
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</fieldUpdates>
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<fieldUpdates>
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<fullName>Update_Account_State</fullName>
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<field>Account_State__c</field>
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<formula>segment__r.State_Department__c</formula>
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<name>「科室-省」設定</name>
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<notifyAssignee>false</notifyAssignee>
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<operation>Formula</operation>
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<protected>false</protected>
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<reevaluateOnChange>false</reevaluateOnChange>
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</fieldUpdates>
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<fieldUpdates>
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<fullName>Update_Creator_Job_Catetory</fullName>
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<field>Creator_Job_Category__c</field>
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<formula>text( CreatedBy.Job_Category__c )</formula>
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<name>「作成者-職種」設定</name>
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<notifyAssignee>false</notifyAssignee>
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<operation>Formula</operation>
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<protected>false</protected>
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<reevaluateOnChange>false</reevaluateOnChange>
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</fieldUpdates>
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<rules>
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<fullName>On-Call未跟进通知</fullName>
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<active>true</active>
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<criteriaItems>
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<field>On_Call__c.elapsed__c</field>
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<operation>greaterThan</operation>
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<value>72</value>
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</criteriaItems>
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<criteriaItems>
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<field>On_Call__c.Status_c__c</field>
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<operation>equals</operation>
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<value>跟进中</value>
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</criteriaItems>
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<triggerType>onCreateOrTriggeringUpdate</triggerType>
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<workflowTimeTriggers>
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<actions>
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<name>On_Call_unfollow_Alert</name>
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<type>Alert</type>
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</actions>
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<offsetFromField>On_Call__c.Taking_call_Time_c__c</offsetFromField>
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<timeLength>1</timeLength>
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<workflowTimeTriggerUnit>Hours</workflowTimeTriggerUnit>
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</workflowTimeTriggers>
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</rules>
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<rules>
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<fullName>On-Call毎回実行公式变成到文本</fullName>
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<actions>
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<name>Account_Salesdepartment</name>
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<type>FieldUpdate</type>
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</actions>
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<actions>
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<name>Update_Account_State</name>
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<type>FieldUpdate</type>
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</actions>
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<actions>
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<name>Update_Creator_Job_Catetory</name>
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<type>FieldUpdate</type>
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</actions>
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<active>true</active>
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<formula>true</formula>
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<triggerType>onAllChanges</triggerType>
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</rules>
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<rules>
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<fullName>On-Call状态</fullName>
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<actions>
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<name>On_Call_Update_FinalStatus</name>
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<type>FieldUpdate</type>
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</actions>
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<active>true</active>
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<criteriaItems>
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<field>On_Call__c.Status_c__c</field>
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<operation>equals</operation>
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<value>完毕</value>
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</criteriaItems>
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<description>On-Call状态修改到完毕。ON-Call跟进结果自动变成到On-CALL跟进完毕</description>
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<triggerType>onCreateOrTriggeringUpdate</triggerType>
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</rules>
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<rules>
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<fullName>On-Call状态换到</fullName>
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<actions>
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<name>On_Call_FinalStatus_return</name>
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<type>FieldUpdate</type>
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</actions>
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<active>true</active>
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<criteriaItems>
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<field>On_Call__c.Status_c__c</field>
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<operation>equals</operation>
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<value>跟进中</value>
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</criteriaItems>
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<triggerType>onCreateOrTriggeringUpdate</triggerType>
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</rules>
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</Workflow>
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