<?xml version="1.0" encoding="UTF-8"?>
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<CaseSettings xmlns="http://soap.sforce.com/2006/04/metadata">
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<caseFeedItemSettings>
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<characterLimit>400</characterLimit>
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<collapseThread>false</collapseThread>
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<displayFormat>Default</displayFormat>
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<feedItemType>EmailMessageEvent</feedItemType>
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</caseFeedItemSettings>
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<closeCaseThroughStatusChange>false</closeCaseThroughStatusChange>
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<defaultCaseOwner>prectech@ssbg.com</defaultCaseOwner>
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<defaultCaseOwnerType>User</defaultCaseOwnerType>
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<defaultCaseUser>prectech@ssbg.com</defaultCaseUser>
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<emailToCase>
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<enableEmailToCase>true</enableEmailToCase>
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<enableHtmlEmail>false</enableHtmlEmail>
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<enableOnDemandEmailToCase>true</enableOnDemandEmailToCase>
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<enableThreadIDInBody>true</enableThreadIDInBody>
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<enableThreadIDInSubject>true</enableThreadIDInSubject>
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<notifyOwnerOnNewCaseEmail>false</notifyOwnerOnNewCaseEmail>
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<overEmailLimitAction>Bounce</overEmailLimitAction>
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<preQuoteSignature>false</preQuoteSignature>
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<unauthorizedSenderAction>Discard</unauthorizedSenderAction>
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</emailToCase>
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<enableCaseFeed>true</enableCaseFeed>
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<enableDraftEmails>true</enableDraftEmails>
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<enableEarlyEscalationRuleTriggers>false</enableEarlyEscalationRuleTriggers>
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<enableEmailActionDefaultsHandler>false</enableEmailActionDefaultsHandler>
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<enableSuggestedArticlesApplication>false</enableSuggestedArticlesApplication>
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<enableSuggestedArticlesCustomerPortal>false</enableSuggestedArticlesCustomerPortal>
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<enableSuggestedArticlesPartnerPortal>false</enableSuggestedArticlesPartnerPortal>
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<enableSuggestedSolutions>false</enableSuggestedSolutions>
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<notifyContactOnCaseComment>false</notifyContactOnCaseComment>
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<notifyDefaultCaseOwner>false</notifyDefaultCaseOwner>
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<notifyOwnerOnCaseComment>false</notifyOwnerOnCaseComment>
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<notifyOwnerOnCaseOwnerChange>false</notifyOwnerOnCaseOwnerChange>
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<showEmailAttachmentsInCaseAttachmentsRL>true</showEmailAttachmentsInCaseAttachmentsRL>
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<systemUserEmail>automatedcase@00d28000000eigoea2.ext</systemUserEmail>
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<useSystemEmailAddress>true</useSystemEmailAddress>
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<useSystemUserAsDefaultCaseUser>false</useSystemUserAsDefaultCaseUser>
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<webToCase>
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<enableWebToCase>false</enableWebToCase>
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</webToCase>
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</CaseSettings>
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