FixIssue0514

buli

2022-05-14 ead4df22dca33a867279471821ca675f91dec760

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
global class CaseEmailComeBackListen implements Messaging.InboundEmailHandler {
   global Messaging.InboundEmailResult handleInboundEmail(Messaging.InboundEmail email, Messaging.InboundEnvelope envelope) {
        System.debug('进入Case回复邮件监听');
        String id = '';
        if(String.isNotBlank(email.subject)){
            List<String> str = email.subject.split('~');
            if(str!=null && str.size()!=0){
                //截取邮件关联信息，查询邮件关联对象，判断是否跳过邮件服务
                String name = str[1];
                if(String.isNotBlank(name)){
                    List<User_FaultInfo__c> caseList = [select Id,notSaveEmail__c,Name from User_FaultInfo__c where Name=:name];
                    if(caseList!=null && caseList.size()!=0){
                        id = caseList[0].Id;
                        System.debug('Case邮件回复监听:'+caseList[0].notSaveEmail__c);
                        if(caseList[0].notSaveEmail__c){
                            System.debug('跳过邮件服务监听');
                            caseList[0].notSaveEmail__c = false;
                            update caseList[0];
                            return null;
                        }
                    }
                }
            }
        }
        Messaging.InboundEmailResult result = new Messaging.InboundEmailresult();
        createEmail(email,id);
        //SendEmail();
        result.success = true;
        return result;
    } 
    public void createEmail(Messaging.InboundEmail email,String id){
        Mail_Merge__c mailMerge = new Mail_Merge__c();
        //邮件标题
        if(String.isNotBlank(email.subject)){
            mailMerge.SUBJECTCOPY__c = email.subject;
            List<String> str = email.subject.split('~');
            if(str!=null && str.size()!=0){
                mailMerge.SUBJECT__c = str[0];
                mailMerge.Name = str[0];
            }
        }else{
            mailMerge.SUBJECTCOPY__c = '';
            mailMerge.SUBJECT__c = '';
            mailMerge.Name = '';
        }
        mailMerge.CaseF__c = id;
        mailMerge.RECORD_TYPE__c = 'Case';
        //发件人地址
        mailMerge.FROM__c = email.fromAddress;
        //收件人地址
        mailMerge.RECIPIENT__c = getAddresses(email.toAddresses);
        //抄送人
        mailMerge.CC__c = getAddresses(email.ccAddresses);
        //邮件信息
        mailMerge.MESSAGE__c = email.plainTextBody;
        //收取回复邮件时间
        mailMerge.DATE__c = Date.today();
 
        mailMerge.TYPE__c = 'reply';
        
        insert mailMerge;
        //保存邮件附件
        saveFile(email.binaryAttachments,mailMerge.Id);
    }
 
    public String getAddresses(List<String> addresses){
        String returnStr = '';
        if(addresses!=null && addresses.size()!=0){
            for(String str:addresses){
                returnStr += str+';';
            }
        }
        return returnStr;
    }
 
    public void saveFile(List<Messaging.InboundEmail.BinaryAttachment> binaryAttachments,String Id){
        if (binaryAttachments != null && binaryAttachments.size()!=0) {
            List<Attachment> attachmentList = new List<Attachment>();
            for(Messaging.InboundEmail.BinaryAttachment emailFile : binaryAttachments){
                Attachment attachment = new Attachment();
                attachment.Name = emailFile.fileName;
                attachment.Body = emailFile.body;
                attachment.ParentId = Id;
                attachmentList.add(attachment);
            }
            insert attachmentList;
        }
    } 
}