CustomClone Input_Solution Clone CloseCase Share Submit true true true 询问概要 Required Status Edit Contact_staff__c Edit Province__c Edit Question_Area_new__c Readonly CICName__c Edit OwnerId Edit Subject Edit Origin Edit Priority Readonly Received_call_day__c true true true 联系人信息(选项) Edit Account__c Edit OCM_strategic_dept__c Edit Department__c Readonly Agent_category__c Edit ContactId Edit Asset__c Readonly Staff_job_description__c true true true 联系人信息(手动) Edit Customer_manual__c Edit CASE_CUSTOMER__c Edit cic_telephone__c Edit Staff_manual__c true true false 解密后信息 200 ViewCaseDecryptInfo false false 100% true true true 询问内容 Edit inquiry_type__c Edit prod__c Edit solutuion__c Edit Other_company_product__c Edit Competitor_info__c true false false 新規セクション Edit inquiry_detail__c true true true 第一次回答 Edit answer_day__c Edit answer_detail_content__c Edit Text_attachement__c true false false 新規セクション Edit Process_method__c Edit Follow_category__c true true true 产品分类 Readonly Inportant_product__c Readonly OCM_Product_category1__c Readonly OCM_Product_category2__c Readonly OCM_Product_category3__c Readonly OCM_Product_category4__c Readonly OCM_Product_category5__c true true true 内部管理用 Readonly CreatedById Edit RecordTypeId Readonly LastModifiedById Edit SuppliedEmail Readonly complaintID__c true false false 描述 Edit Description Edit AccountId true true false カスタムリンク Record Case.lexCustomClone QuickAction 0 FeedItem.TextPost FeedItem.ContentPost FeedItem.MobileSmartActions FeedItem.LinkPost FeedItem.PollPost FeedItem.QuestionPost FeedItem.ContentNote Readonly ContactId Readonly AccountId ChangeOwner ChangeStatus MassClose CASES.CASE_NUMBER CASES.SUBJECT CASES.PRIORITY CASES.CREATED_DATE CASES.STATUS OWNER_NAME RelatedChildCaseList RelatedEntityHistoryList SelectProduct2CIC MassChangeOwner New Product2__c product_type__c LAST_UPDATE UPDATEDBY_USER prod__c CIC_case_and_product_middle_table__c.CIC__c LAST_UPDATE Desc SOLUTION.ISSUE SOLUTION.SOLUTION_NUMBER SOLUTION.STATUS SHORT_SOLUTION_NOTE RelatedSolutionList LogCall MailMerge SendEmail ViewAll TASK.SUBJECT TASK.WHO_NAME ACTIVITY.TASK Impression__c TASK.DUE_DATE CORE.USERS.FULL_NAME TASK.LAST_UPDATE RelatedHistoryList MassChangeOwner New NAME RECORDTYPE Status__c Reporter_State__c Hospital_Reference__c OWNER.ALIAS Report__c.CIC_Number__c RelatedFileList RelatedContentNoteList ContactId AccountId false true false false false true 00h10000005r0sL 2 1 inquiry_detail__c 0 0 answer_detail_content__c 1 0 Default