true true true 询问概要 Required Status Readonly CICName__c Required Contact_staff__c Edit Province__c Edit Question_Area_new__c Edit OwnerId Edit Subject Required Origin Edit Priority Edit Received_call_day__c true true true 联系人信息(选项) Edit Account__c Edit OCM_strategic_dept__c Edit Department__c Readonly Agent_category__c Edit Staff__c Edit ContactId Edit Asset__c Readonly Staff_job_description__c true true true 联系人信息(手动) Edit Customer_manual__c Edit CASE_CUSTOMER__c Edit cic_telephone__c Edit Staff_manual__c true true true 询问内容 Edit inquiry_type__c Edit prod__c Edit SI_PJ__c Edit solutuion__c Edit Other_company_product__c Edit Competitor_info__c true false false 询问详细内容(透明) Edit inquiry_detail__c true true true 第一次回答 Edit answer_day__c true false false 回答详细内容(透明) Edit answer_detail_content__c Edit Text_attachement__c true false false 新規セクション Edit Process_method__c Edit Follow_category__c true true true 产品分类 Readonly Inportant_product__c Readonly OCM_Product_category1__c Readonly OCM_Product_category2__c Readonly OCM_Product_category3__c Readonly OCM_Product_category4__c Readonly OCM_Product_category5__c true true true 内部管理用 Readonly CreatedById Edit RecordTypeId Readonly lastModifier__c Readonly complaintID__c true false false 描述 Edit Description Edit AccountId Status false false false false true false 00h10000005r0sQ 4 0 Default