zhuliView (1 or 2) and 3 NAME ComPlat_Name__c Inquiry_Num__c Inquiry_No__c GI_assistant__c SP_assistant__c Service_Status__c LeadSource__c Product1__c Request1__c OWNER.FIRST_NAME OWNER.ALIAS CREATEDBY_USER CREATED_DATE Everything GI_assistant__c notEqual SP_assistant__c notEqual IfGotoDepartment__c equals 0 zh_CN