CustomClone online button UTF-8 url 复制CIC询问和回答记录 replace false /500/e?retURL={!Case.Id}&RecordType=01210000000QsYp&ent=Case &00N10000003M4vA={!HTMLENCODE(Case.inquiry_detail__c)} &00N10000003M4v8={!HTMLENCODE(Case.answer_detail_content__c)}