true true creator Name Owner CustomerLink__c true jianfeng_zhang@ssbg.com user FirstResponse Step 1 Step_1 true DealerSelectOwner__c relatedUserField FirstResponse Step 2 Step_2 RejectRequest true gang_chen@ssbg.com user FirstResponse Step 3 Step_3 RejectRequest false AND(serviceCreate__c = true , text(ProductSegment__c) = 'RVI') CustomerApprove FieldUpdate RVI_RECORDTYPE_Return FieldUpdate false CustomerReject FieldUpdate RVI_RECORDTYPE_Return FieldUpdate false CustomerChange FieldUpdate RVI_RECORDTYPE_Change FieldUpdate ServiceCreateRVIAcount CustomerInitial FieldUpdate RVI_RECORDTYPE_Return FieldUpdate AdminOnly true