false Case true Case ASSIGNED_TO__c AWS_Data_Id__c AccountName__c BID_TOTAL__c CASE_OWNER__c Andy Wang Bay Gao Chen Ning Dongnan Wang Henry He Hongtao Zhan James Zhan Jeff Zhang Jiali Zhen Jingqi Wang Joe Zhao Joy Jiao Lynn Yang Pei Liu Stanley Wu Victor Zhao Xiaoning Wang COMPANY__c CONTACT__c CUSTOM_FORM__c Contract Case Form NextService Case Form OAI NK Case Form OAI Trade-In Form ONDT Case Form ONDT Credit Return Form ONDT Service Case Form Standartd Case Form TAC Case Foem E_MAIL__c FirstCompleted__c INBOUND_EMAIL_ADDRESS_Encrypted__c INBOUND_EMAIL_ADDRESS__c INCIDENT_DATETIME__c INCIDENT_DATE__c INCIDENT_TIME__c INTERNAL_ONLY__c Interactions__c IsSendEmail__c LAST_MESSAGE_DATETIME__c LOGISTICS_SHIPMENT_TYPE__c Domestic International Not Applicable MESSAGE__c MessageBoard__c NAME__c NUMBER__c OFFICE_OWNER__c Beijing Chengdu Guangzhou Shanghai Shenyang Wuhan Xi'an ORIGIN__c E-mail Other Phone Web PAYMENT_TERM__c PHONE__c PRIORITY__c High Low Medium PROFILE__c Evident China CO., LTD Evident Scientific Solutions Americas Distribution SEG Field Service Product_Type__c ANI IE LS NDT NDT Systems RVI REPLY__c RSC_TECHNICIAN__c SEND_TO_CUSTOMER__c SERIAL_NUMBER_NOT_MANDATORY__c STATUS__c Awaiting Customer Readiness Awaiting Expenses Awaiting Loaner Agreement Awaiting Parts Backordered Awating Customer Signature Awating PO Awating Quate Billed Cancelled Closed Closed - Incalid Closed - No Survey Completed Delivery Date Needed Escalated In Progress No Bid Not Started On Hold Re-Opened Rejected Scheduled with Customer Service Work Order List SUBJECT__c SUBSIDIARY__c SYSTEM_TYPE__c BIS ERW Others RBIS RTIS Tanks TEST__c TRAN__c TSCaseCode__c TYPE__c Concern Problem Question Request Return Service Warranty replacement UFAccount__c UFContact__c UFDateApproval__c UFDateRequest__c UFDetermineDate__c UFFaultContent__c UFLineNumber__c UFManagementCode__c UFMessageSource__c UFNatureService__c UFPhone_Encrypted__c UFPhone__c UFRepairDate__c UFTS__c UFWithoutReason__c UserFaultInfoApprovalDate__c UserFaultInfoBeSelected__c UserFaultInfoBusinessTrip__c UserFaultInfoClass__c UserFaultInfoCombinedAmount__c UserFaultInfoCompletionDate__c UserFaultInfoCustomerUnit__c UserFaultInfoDateQuotation__c UserFaultInfoDepartmenClass__c UserFaultInfoDepartment__c UserFaultInfoDispatchTime__c UserFaultInfoDowntime__c UserFaultInfoEmployeeID__c UserFaultInfoMaintainTime__c UserFaultInfoModel__c UserFaultInfoNextService__c UserFaultInfoProductSeries__c UserFaultInfoReportDate__c UserFaultInfoReportPerson__c UserFaultInfoReportStatus__c UserFaultInfoSegment__c UserFaultInfoSerialNumber__c UserFaultInfoServiceCategory__c UserFaultInfoServiceContentNew__c UserFaultInfoServiceContent__c UserFaultInfoServiceContractNo__c UserFaultInfoServicePlace__c UserFaultInfoServiceResult__c UserFaultInfoServiceType__c UserFaultInfoSuperior__c UserFaultInfoUnconfirmedTime__c UserFaultInfoUserArea__c UserFaultInfoWarrantyStatus__c UserFaultInfoWorkingHours__c VIEW__c Default VISUAL_WORK_ORDER_NUMBER__c ZONE__c Americas Asia Europe Japan Oceania interactionsHistory__c notSaveEmail__c Case

Account Information

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Interactions

Message Board

Status Information

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用户/故障信息 布局

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故障样机

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